FAQs
When will my order arrive?
Most orders arrive within 13 days to 4 weeks after purchase. Weekends and national/international holidays are not counted.
Can I cancel my order once it has shipped?
Sorry — once a package has shipped and is on the way, we can’t cancel it.
Do you customize or personalize notepads?
At this time we don’t offer customization or personalization.
Is Evernotea product quality good?
Yes. We carefully source and quality-check our products to deliver solid value for the price.
Where do you ship?
We ship worldwide.
What if I receive a defective or damaged item?
Please contact us within 24 hours of delivery and include:
- An unedited unboxing video and clear photos showing the defect/damage
- A photo of the shipping label and the outer packaging
Reach us via the chat bubble on our website (fastest) or email support@evernotea.com.
How much does shipping cost?
Free shipping worldwide, except Chile (a country-specific surcharge applies; we’ll confirm the amount within one business day after purchase).
