PRIVACY POLICY

Evernotea

1. Introduction

This Privacy Policy explains how Evernotea (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and handling your data in a transparent and secure manner in accordance with the UK GDPR and Data Protection Act 2018.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

When you visit or make a purchase from Evernotea, we may collect the following information:

Personal Information

  • Full name

  • Billing and delivery address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party providers)

  • Order history

Account & Communication Data

  • Messages sent via contact forms

  • Customer support communications

  • Product reviews or feedback

  • Wishlist or account login data (if created)

Technical & Usage Data

We automatically collect certain information when you browse our site:

  • IP address

  • Device type

  • Browser type

  • Location (approximate)

  • Pages visited and time spent

  • Cookies and tracking data

This helps us improve performance, security, and user experience.

3. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and services

  • Prevent fraud and maintain security

  • Comply with legal obligations

  • Send marketing communications (only if you opt in)

We never sell your personal data to third parties.

4. Marketing & Communications

If you subscribe to our newsletter or opt-in during checkout, we may send:

  • Promotions

  • New product launches

  • Offers and updates

You can unsubscribe at any time using the link in any email or by contacting us.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and support marketing and analytics.

These may include:

  • Essential website cookies

  • Google Analytics

  • Meta (Facebook & Instagram) Pixel

  • TikTok Pixel

  • Advertising and remarketing tools

Cookies help us understand behaviour, improve performance, and show relevant advertisements.

You can manage or disable cookies in your browser settings at any time.

6. Payment Security

All payments are processed securely via trusted third-party providers including:

  • Shopify Payments

  • PayPal

  • Apple Pay

  • Google Pay

  • Klarna / Clearpay

  • Major debit and credit cards

We do not store or have access to your full payment details.

All transactions are encrypted using secure SSL technology.

7. Sharing Your Information

We only share your information when necessary to operate our business, including with:

  • Payment processors

  • Shipping and delivery providers

  • Email marketing platforms

  • Analytics and advertising partners

  • Legal or regulatory authorities (if required)

All partners are required to handle your data securely and lawfully.

8. International Data Transfers

As we operate globally, your information may be processed outside the UK.
Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

9. Data Retention

We retain your information only as long as necessary to:

  • Fulfil orders

  • Provide support

  • Meet legal and tax obligations

  • Resolve disputes

You may request deletion of your personal data at any time.

10. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to processing

  • Withdraw marketing consent

  • Request data portability

To exercise any of these rights, contact us using the details below.

11. Security

We take data protection seriously and implement appropriate security measures to protect your personal information from unauthorised access, misuse, or disclosure.

However, no online system can be guaranteed 100% secure, and you share information at your own risk.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes.
Updates will be posted on this page.

13. Contact Us

For questions about this Privacy Policy or your personal data:

Email: support@evernotea.com
Brand: Evernotea

Last updated: February 2026